Enter a few words describing how you're unable to use the features in the reader while trying to view attachments in QuickBooks in the What can we help you with? text area.

You can work with one of our specialists in creating a ticket letting our engineering team investigate the root cause of the problem raised. Since the issue persists even after following the suggestion shared by my colleague above, I recommend contacting our Customer Care Support. I'll make sure you're able to get the best help available to ensure you can use Adobe Acrobat Reader in QuickBooks Desktop.

I’d be glad to provide you with further assistance. If you have any other QuickBooks concerns, please don't hesitate to post them in the comment below.

QuickBooks Documents Center: FAQs and common issues.

Attach documents to transactions in QBDT.

In addition, I'll add these resources about managing your attached documents as well as steps in resolving common issues: The instructions should help you fix the issues in no time!

When the process is complete, select Finish.

Select Acrobat or Adobe Reader, then Uninstall/Change.

Select the Start and type Control Panel, then press Enter.

Close Acrobat/Reader and all open web browser windows.

Once you have the latest version of Adobe Reader yet, the issue persists, you may need to repair the installation of Adobe.

You'll want to ensure your Adobe Acrobat Reader is updated to prevent the issues you're having.Ĭheck the Adobe website for detailed instructions on how to update Adobe Reader/Acrobat.

When software is outdated, you encounter issues when doing tasks in QuickBooks Desktop. I can help you resolve QB Pro and Adobe Acrobat Reader compatibility issues, Itooth.

Adobe free version